Frequently Asked Questions
A great starting place if you have questions
Please be advised that we are a wholesale-only grower and do not sell to retail customers. To purchase material from our nursery or sod farm, you must first have an established wholesale account with us. Additionally, we do not discuss pricing over the phone with anyone who does not have an active account.
Once an order has been pulled, it cannot be returned to inventory without labor and handling costs. For this reason, all unclaimed or cancelled orders are subject to restocking fees of 15%.
By placing an order, the customer achnowledges and agrees to these pickup, abandonment and restocking policies.
Visa, Mastercard, Amex, Discover and ACH payments can be accepted in our office or through a secured online link. A 3.0% Non-Cash Adjustment (NCA) for credit card transactions is applied to all of regular prices. There is no charch for cash, debit cards or ACH transactions.
We do offer 30-day terms to approved wholesale accounts.